Not for me. The Aritzia Stedman Coat comes in three different fabrics. I have purchased a jacket online that didn't fit me. C $50.00. 4.6k. they'll get into the swing of things.. i mean hey.. it's their grand ⦠Colour is a pale dust rose pink Camille (as pictured). Aritzia Stedman Coat Review. All customer service did was waste my time. Thanks for the input! Aritzia: Babaton Samuel Blazer C$120 C$228. Lost my business. !8 weeks on a numerous emails and still no refund shocking!!!! I just wore a sweater with the TNA coat when it was really cold. No calls, not even post a notice that they came no idea at all. I tried one on at Aritzia and noticed there was a blood stain in the crotch area. You are right about everybody having black TNA jackets in Ontario. The jacket tracking says it is being shipped to me but then it is mysteriously not able to be delivered and is returned to sender. In the crotch area, looked like a period stain that someone had tried to wash out. They should have shipped me the new item without me having to re-buy it, and I would return the dirty one I received. So frustrated and disappointed about their service. Impossible to get a refund. It's made with an opaque, stretchy fabric from Japan that drapes beautifully. This style is a play on their iconic Chevalier Jacket. DO NOT ORDER IF YOU'RE SHOPPING INTERNATIONAL. It pains me to write this because I really do love their clothes. Very poor quality. I am out $90 plus tax for each of the hoodies . So basically, I had to pay twice for this one item, and wait to get my money back for the original. Huh?? 35 comments. The biker shorts stretch out and the 7/8 leggings I got are literally cut with a pair of scissors. The most Aritzia offered me was a $50 gift card. Our daughter was gifted an oversized AF hoodie back in January 2021.The size was a 3 and too large.We wanted to exchange for a size 2 but stores have been closed due to COVID.The item still has the tags on it AND in the white bag from the store Aritzia (Mapleview Mall - Burlington, ON)I called to discuss an exchange or refund or credit - I had a conversation on the phone with two associates and asked to speak to a supervisor (Clara?) Not happy at all! This post is not gifted or sponsored! This is a shawl-collar blazer with pushed-up cuffs and removable shoulder pads. I hope you find it helpful! The worst company to order from. Aritzia have lost a customer due to this horrible customer service experience. Customs fees are super expensive so you have to be aware of that if you order Internationally.Super happy with my purchase, quality and style are great. I am just sorry I didn’t read the reviews before. Service 18. Press question mark to learn the rest of the keyboard shortcuts. The price was a little steep but absolutely worth it. Am I the one who choose FED EX? APRIL!!! Loading more.. I recently purchased a couple hoodies online and although it took a little while to receive one of them, the fit, quality and comfort is amazing. DHL courtier has not tracking of the item and tells me to call the seller. This is truly my honest opinion. !Ordered a coat that cost £266 on the 6/11, then was told I have a further £107 to pay customs charge. For aritzia, it somehow is!I ordered 2 pair of "special order" pants back in November and was informed they will be shipped out closer to January 28th. Aritzia Agency blazer July 13, 2020 Vancouver, BC, Canada If you follow me on Instagram, then you already know that I shot these looks on a rare day where I went into the office. For moderate coldness they are good quality and look nice. So basically that leaves me with a negative balance. Aritzia has a consumer rating of 1.84 stars from 114 reviews indicating that most customers are generally dissatisfied with their purchases. BUT because of Aritzia return policy, if I had to return my purchase I would have had a store credit instead of a refund because I bought my item on sales. And the Zipper broke 3 weeks ago. I thought they were a higher end company than all of the nickle and diming they do? They had me take photos and send emails to later find out by Ashlin that they couldn’t do anything for me. How can a well known brand like Aritzia do this to their customers? love the clothing and I'm embarrassed to say most of my closet is from this store. I decided to call the concierge today to check on the status of my order, and out of nowhere they tell me that the order has been delayed until April 22nd. You are right about everybody having black TNA jackets in Ontario. I purchased a TNA Avoriaz jacket from Twasswen Mills ( Tswassen BC). The tnalife leggings have terrible pillings after a few uses. Which coat is it? If there is a delay, and a long one at that! Due to the expected customs fees, I only ordered because the item was on sales. auto response.When I shipped it back, I also had to then reach out to be able to waive the return shipping fee. I've sent approximately ten emails back and forth to both Esther and Kara at customer service and they are doing absolutely nothing to resolve the solution all they say is to keep waiting. The DHL eCommerce Tracking page showed "No results and tracking number cannot be located." I would loose money anyway. Also beware when trying on bodysuits. Sounds like it's good quality too. if an order is under £135 it shouldn't be taxed so they are incorrectly marking the customs forms and ripping off there customers. I totally agree with this. I did snag a number of pieces I now love, and have been ⦠Claim your company profile to access Trustpilotâs free business tools and start getting closer to your customers today! 1 / 5. A community to help you stay stylish without wearing out your wallet! Retail price: $228 ⦠The "sale" was $13 dollars off a $258 jacket. 4. Aritzia, I will be disputing the payment on my credit card for the items I have no received and If you are going to continue to ship internationally you should really work on your customer service. 1,254 Aritzia reviews. With the issues I’ve experienced I am venturing Aritzia messed up. If you purchase one of the dyed versions, be aware that they suggest washing them inside out in cold water with mild detergent. Looks like you're using new Reddit on an old browser. Its been two months and I still haven't received my package from black Friday. 19 reviews of Aritzia "I love this store. POOR CUSTOMER SERVICE. It cost me about $275-300 and was definitely a good investment. I ordered a body suit in White and received a product that was stained. Don't waste your time. I placed an order on December 23 and no package arrived. A zipper should NOT break after three years !! For some reason my invoice says XXS. The sales staff are a bit much, they flock around you like you are a peacock and you will be asked about 10 times how are you doing within a couple of minutes even if just browsing. I finally gave in last winter and forked up the $275 and I'm glad I did - I think it's good quality, incredibly warm but still fashionable enough to wear to wear to the office or semiformal events. Tailored with silky matte satin, the fit is made modern with softer, relaxed proportions Fully lined / small shoulder pads for added structure / vent at back $10.00 Aritzia Talula Blazer Size 4 it's going to bring great business on the nordstrom side of the mall. Is "special order" some kind of a magic word to make it okay for customers to wait a million years for their orders? I did love the jacket, but wouldnât be able to wear it. Aritzia Babaton Power Blazer - formerly Macauley Blazer. I recently purchased a couple hoodies online and although it took a little while to receive one of them, the fit, quality and comfort is amazing. If you're petite and struggle with finding clothes that fit this is a great place, albeit pricey with finicky return policies.Online customer service is amazing and the employees on the chat go the extra mile to help you locate an item even when it may be out of stock online. Terrible experience with Aritzia. I had a TNA jacket from Aritzia and then got a Community jacket from there a couple years later. Aritzia's 10 Best-Selling Items (Including The Perfect Hoodie) From a streamlined blazer to a wear-anywhere jumpsuit, the items the retailer is constantly restocking. Talula Exeter Shrunken Blazer, size 0 :: Ann Taylor Factory shell, size xxsp :: Paige Blue Heights jeans, size 23 :: Ann Taylor Perfect Patent Skinny belt, size xs :: Cole Haan shoes, size 5. Consumers complaining about Aritzia most frequently mention customer service, store credit and return policy problems. I can honestly say that my TNA parka did me very well. You should choose a better delivery company. Then, I decided to get help on their online chat, which I waited for a LONG time for someone to assist me, and was told that they've sent me a notification email about a refund. The package status was stuck on "en route" since December 25 and no further tracking updates after January 14. I'm sorry but that is not an excuse. I forgot to ask her name. It's made with Teradoâ¢, a Japanese fabric that's matte crepe on one side and satin on the other. Aritzia Sunday Best plaid blazer Size Small. ⦠I ask to talk to Management and they told me the same thing. I was eagerly waiting for the shipping confirmation email this week and I never got one. They really are warm, and they look trendy enough that I can wear them with a dressy office outfit. Unable to exchange due to 30 day policy (DURING COVID. West Edmonton Mall Aritzia, the “Manager” on duty around 2-3pm in April 18. Never order from this company. I have placed a couple of orders since and I have to say they were my last, Yes I am well aware of import tax however one of my orders they shipped 5 different items which were ordered, into 3 separate shipments as apparently they all don't come from one warehouse which incurred extra import charges as the courier charges a handling fee on top of every delivery so I ended up paying an extra $42 because it was sent in multiple deliveries?? And when it did open for a brief period of time in March we were unable to get to the store.I also went online yesterday and did the online chat with Vanessa. IT. In the meantime, over $500 is deducted from my account and I have no clothing items except a $40 bodysuit. When I saw this huge "deal" I got - it was a mere 5% off. This is clearly just an item falsely marked as "sale" even though the discount is laughable just for the sake of misleading customers and not letting them return. Aritzia is definitely over-priced in my opinion. Just don't purchase anything on sale online as return policies are not forgiving especially if you don't know your exact size or have doubts about the product. It's simply unfortunate. So it's okay for me to wait 6 months for mine? Again, I heard the same story - and she did email me but requested information that I was unable to provide. I travel to northern parts of Canada for work and my parka kept me comfortable in -60 conditions (with windchilll). Great learning. I will never look at Aritzia the same way again. etc. i'm glad there's a multi-label brand store that has quality stuff! I Originally purchased from Aritzia In New York on a vacation and was excited that I could order with International Shipping as I really did like the quality and styles. Aritzia tells me, “to be patient”. Colour is a pale dust rose pink Camille (as pictured). I found the TNA to be warm, but the community was even better. 35 reviews of Aritzia "Love Aritzia and they have the most unique, awesome clothing! Because I realized it was the wrong size I placed an order for the correct size and an additional bodysuit thinking I would just ship the wrong size back no problem. Wool, Wool Cashmere and Alpaca. 18 reviews. Do something for your customers. NYC didnât have a navy 00 blazer in ⦠Yet, I ⦠Aritzia Women Jackets & Coats Blazers & Suit Jackets. Very disappointed. that said you could probably get by on a cheaper jacket as long as you layer properly. And when I told to the Manager on duty (WEM) said it is FEd ex responsibility. I contacted Aritzia customer service, and ⦠It’s unsanitary. The edges aren’t even sewn in lol not to mention how scratchy they are. So weird! You will be left waiting for ⦠Aritzia Babaton Power Blazer - formerly Macauley Blazer. While not to downplay Aritzia or TNA, why not get a real winter jacket? Wilfred Market Dress in Black (XL) + Alamo Thermal in White (L) 87. I order a shirt in the size XS. I have the Royal Navy. Read 1 more review about Aritzia Only the latest review will count in the company's TrustScore Jane N. 1 review. TALULA EXETER BLAZER 4 GRAY LINED CUFFS ARITZIA EEUC Top Rated Seller. POOR CUSTOMER SERVICE. I did have an issue with one of the hoodies that I want to warn others about. I was also walking to school everyday for 20-30 minutes and despite our terrible winter last year, I felt very cozy with the close-fitting hood and magnetic buttons done up all the way. Lets face it who can just browse, I mean I can't. r/Aritzia. saw the store on robson in vancouver last summer and i'm so glad to see it here in san francisco. Worst company ever!! However, you can find winter coats that are just as nice for cheaper at other stores. It has lasted me three winters so far and I have nothing but good things to say about it. Continue browsing in r/Aritzia. Free shipping. Last week, I emailed Aritzia Concierge and was told they've opened an investigation on the package and they'll get back to me in 2 business days for updates, but heard nothing back. Aritzia blazer Single button Flip sleeves to reveal pattern Great consition Charcoal grey Size 4 Favourite. Brand New. Aritzia Babaton Demy Blazer Royal Blue Size XS in great condition wear it a couple of times. They should just replace the jacket! Being from Toronto, I avoided buying one for several years simply because everyone had one and I didn't want to look like a clone. It is now February 5th today and I still have not received them. I will never buy from them again, really. I only found it by Googling: What leather jacket should I buy? If ever, I’ll wait to shop in store so I can actually see what I’m buying. Item runs TTS or maybe a little bigger than normal (but I'm Petite size)I removed a star because the shopping experience is stressful. Aritzia Talula Wool Blazer ⦠Casual blazer features a subtle shawl collar and pushed-up cuffs, three-quarter length tacked cuffs and welt pockets. They cannot be treated with any stain removers or even mild soaps directly, as it will marks that mimic bleaching. Fabric from Japan; 82% Triacetate, 18% Polyester, Pocket lining: 100% Cupro. I have a now five year old TNA parka, and spent last winter in Ottawa in about -20 to -30 temperatures on any given day, and I also walked to and from work. © 2021 Trustpilot, Inc. All rights reserved. The first time I spotted an Aritzia Super Puff jacket was in late 2018 on the back of our beloved former Refinery29 Canada intern, Kate. as conveniently *no where* does it say on the product page, in your cart and invoice that if any item is "on sale"...even 3 dollars off, it will be final. I contacted Concierge and the told me that it was “wear and tear”. So are they good? Especially as the TNA jackets can be just as expensive as other companies who make, in my opinion, superior products that are also reasonably fashionable. I've gotten so many questions about this jacket over the years I thought that it was time to do a full video review. BUT she did not speak to me - instead relayed the message to Isobel. So not Aritzia? In this review, you'll see what the hype is about and why it's worth it. January 21st 2021, 1:53 pm. C $54.00. Pre-Owned. Aritzia Babaton Power Blazer - formerly Macauley Blazer. Needless to say, I was beyond disgusted and grossed out. Wouldn't you prioritize letting the customers know what is happening with their order? That was, until a few weeks ago, when I headed into a store locally. Review of the Muubaa Reval Leather Jacket with Sizing Help (Compare with Mackage Aritzia, m0851 and All Saints) Posted on July 26, 2014. I will use the card to buy something, have it be stuck at customs. Maybe this is my fault, maybe not. and came across its name. It's ⦠I received the bodysuit quickly,no problem. Mixed experience. If you're looking for other brands north face has an awesome winter parka for similar price range. I was nervous about sizing, as usual, especially since there were a ton of mixed reviews, but I finally took the plunge and bought it in an 2xs. Aritzia, a Canadian retailer for juniors/young women, recently expanded its US presence from San Francisco to Chicago, Dallas, NYC, Portland, and Short Hills, NJ. Aritzia is a great store for well made sweats. I didn’t find their return policy very helpful either. The Babaton Power Blazer is a 3/4-sleeve plaid blazer. Boy was I wrong. I think if you're in Toronto, either will work fine because it doesn't get quite as cold there as it does in my part of Ontario, and I found both to be suitable! I had some good items but I got three leggings and they’re all terrible. When I have enough money to drop some serious cash, I love to come in here and get really nice, well-made clothes. Love it. The ⦠Aritzia is a great store for well made sweats. Muubaa is a leather brand not really known here in North America. or Best Offer. Pay extra customs. I don't understand.Their reasons for the lack of notification was because of a "global crisis" and because it's "everyone's first time". Please remove one or more items from your bundle to continue checking out. etc. Impossible.As I said, there was nothing wrong with the product - we simply wanted a smaller size. This version is made from a yarn-dyed fabric, which means the plaid is ⦠I won’t be purchasing online from here again. Aritzia's Super Puff jacket will keep you warm all winter long. For a company that ships Internationally you would think that they appreciate their international customers. That's almost 3 more months!Before the call today, I did not receive any prior notification or email that there would be a delay, and was completely left in the dark about my orders. How can Aritizia support future purchases when they are made with cash? Comfort is good for business This is a relaxed, oversized blazer with a single horn button closure and light shoulder padding. Aritzia: Wilfred Remie Blazer C$140 C$228. Supposedly everybody and their friend in places like Toronto wears their winter jackets. I actually used to only buy tank tops here because I loved that they ⦠The reason for my return / exchange was because of THIER product and lack of quality control. I bought a jacket 2 months ago, it was supposed to be shipped by 8th of December, it’s 13th of January and still haven’t seen it. Your losing money if you buy online! I'm actually in America (in New England, so probably temperatures similar to Toronto's). Why is this even a thing? Can’t they invest on their distribution center and shipping methods or what?!?!? and look at your return policy as they are not inline with UK online shopping law's. DO NOT ORDER IF YOU'RE SHOPPING INTERNATIONAL. I've expressed my frustration with the situation extensively and they do not seem to care or try to resolve the solution. C $40.00. Shipped quickly, took about 2 weeks to be delivered. Just as a heads up, the store is Aritzia, the brand is TNA. DO NOT SHOP WITH ARITZIA! I gave a 5 star review even though I was quite frustrated with the whole situation, by the end they made it right and in my opinion that is the most important thing. I've finally found the perfect shirt jacket. This is a double-breasted blazer dress with a satin lapel and faux chest pocket. Wilfred Vito Linen Blazer, Bone â L. Aritzia Babaton Power Blazer. Casual blazer features a subtle shawl collar and pushed-up cuffs, three-quarter length tacked cuffs and welt pockets. Dont buy online!I bought a coat and I wanted to see the other size well its covid and I cant try on in store, i thought i would order try and return! It looks like they don’t have any ounce of sympathy to your frustrated customer. That took all of about five minutes. A simple email.And apparently, the concierge says delays like this happen occasionally with some customers waiting 7 months for their items. 155 reviews of Aritzia "loved it. Pre-Owned. NWT Aritzia Babaton Agency Blazer C$175 C$248. Enjoy everyday luxury, share your photos, reviews, questions, & meaningful discussion. If the reason for my return / exchange was MY choice (it didn’t fit or I didn’t like it) then I wouldn’t complain about the way this was done, but the item that was shipped to me was dirty and clearly worn by another person. My most recently order "yes I went back like a fool" for 3 pairs of TNA leggings a Sweat top and some socks I had £86 in import duty and handling fee's which incorporate the shipping cost when the S&H was free? In addition to fabrics it also comes in many colours. I was told at store level that if I called customer service they would give me a store credit for a wool sweater vest that after following the washing instructions still shrunk. While I understand this, we were not able to get to the store as it was closed. I can't understand how a large company like Aritzia, who charges incredibly high prices for products, isn't able to provide a better exchange policy. but to my reckoning they are way out. Literally less than a McDonalds meal. While we're still all working from home at my company, I had to head in to get an IT update. Aritzia tells me to call customs, Customs tells me to call the DHL courtier. Talula Aritzia Kent blazer unstructured open front black pockets jacket 8. I would recommend this jacket to everyone. Buy It Now. This company clearly doesn’t train their employees correctly or stand behind their product or their word.
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