@norastam #jetblue #backtonormal #overcrowded airport and packed airplane and of course my seat is the one with TV not working and no empty seat to switch to ? Thank You for Your Reply! #Jetblue. @JetBlue I was supposed to get some travel bank credits for TVs not working on flight #338 from Orlando to Hartford on April 20. Please note that televisions and boxes (as well as televisions in boxes) will not be allowed on any international flight except for flights to/from Cuba as set out below." Any suggestions? I called and confirmed. Please allow extra time for your travel plans. #jetblue customer service unresponsive, @JetBlue Flight # 2293 JFK to MIA has not taken off yet due to technical issues. JetBlue is an application that allows you to chat with a JetBlue crew member via direct chat. @JetBlue @JetBlue Kept us for 4 hrs and pilots timed out at the end for jet blues unplanned/unmanaged schedules. #JFK #A320. Website broken. @DLCinAK C’mon @JetBlue going downhill it seems. Such a worst customer service and no help. Please allow extra time for your travel plans. @TAWithDan If the ticket price does down within five days of the booking date, you would be able to receive a JetBlue credit for the difference. @JetBlue Correct. Please! Enough @JetBlue. Why take down both the mobile app and your website at the same time. But, not allowed now. won’t give refund, even though i have the chat as proof. @JetBlue I would like to report that a JetBlue employee working at the desk in the Fort Lauderdale airport 8:40 pm flight to Boston was extraordinarily rude and not enforcing social distancing rule in compliance with the signage on the seat. The check In System for American Airlines and JetBlue are experiencing system wide issues. @JetBlue @Senor_Weebles I am also unable to check-in online, @JoshBrogadirTV @WCVB JetBlue and American have a new flight sharing Arrangement which is confusing and not well thought out. @JetBlue is your website down?! She insisted I give up the seat. I've been on hold with customer service for over 2.5 hrs to no avail. @JetBlue Had a serious safety issue with an employee for @JetBlue . All airlines that use this system are down. Can someone help? @LaiahAvin Glad the prices for tv's there have come down. I understand that opening the JetBlue website in compatibility mode also did not help. Apparently verrry high as he made several trips to the bathroom & flight attendant found a baggie with cocaine in it. ‍♂️. There is no way to book a flight or change a flight right now. Usually we pass along broken TV information to the flight deck so they can write it up, TV's aren't on the MEL (Minimum Equipment List) so we can defer fixing them. Arrived 90 minutes before our flight but systems are down. will NEVER buy another #JetBlue ticket again!! @ChrisLMcKenna @AmericanAir Same system is causing the same problems for JetBlue and Alaska Air, @tjholli Let’s try to work on that for international flights guys. This is the worst customer service of any airline I have dealt with in a very long time. @matthew_maurice @JamesDOlson1 @mattkawashima @JetBlue @OneMileataTime @garyleff It’s not bad, it just means the virtue signaling and circle jerking intended from the OP is working , Ohhh and the seat they assign you to has no tv service, nothing better than looking at a blank screen for 3 hrs...@jetblue u are batting 1000...took the bailout money and shit on ur customers...Bravo. Just own up to the fact that you upgraded your system and something broke. Let's turn off Enhanced Protected Mode and restart the Internet Explorer. ???????????? Skip to main content. @JetBlue I have been flying with Jet Blue since '14 and this issue is so mickey mouse and frustrting as they cannot even give you a stright answer. Try to call their customer service. @dancolasanti @knickcoury I shot this on an actual flight from LA to NYC. @jetblue won’t give refund, even though i have the chat as proof. They wouldn’t let us check our bag... @DianeKingHall Looks like Alaska Air flight 110 is pushing back after the global Sabre outage that brought down JetBlue, American Air, and Virgin Australia too. @pssstSharlinee How does this happen? I am aware ESA are now treated as pets in the new DOT regulations. Your text says go to website. Flight delayed 3 hours now ‍♂️ only option to wait for flight from NY to land. Want to lock in my price. ET on Friday and ending at 6 a.m. @JetBlue we need help TV, Movies & More. Check on flight status! @JetBlue What the hell is happening. @JetBlue @Senor_Weebles I am also unable to check-in online, $66 for an Even Less seat!! will NEVER buy another #JetBlue ticket again!! Absolutely absurd. I don't have 60mn to wait on hold. Crowding has subsided following an earlier outage of the check-in system used by JetBlue and American Airlines. You need to do better. @JetBlue Correct. @JetBlue Was overlooking the overcrowded and packed gate, Computer glitch, delayed flight, but can’t with TV screen not working and no blue chips??!! When in North America. I do not handle ACAA issues and was curious to learn if there was an actual license involved. Pilot says..sorry for delay..waiting to gas up! @jocelynchew Twitter @JetBlue why is it impossible to get a hold of a rep by phone? If playback doesn't begin shortly, try restarting your device. Please respond. Leadership is always trying to make the workplace a fun environment to be in. We’re going above and beyond to keep our customers and crewmembers safe and well. Said he did not know what happened. All for free. Coordinator Operations Controller - Airport Operations (Former Employee) - Boston, MA - March 14, 2021. ? Add a shortcut to your home screen: Share button at the bottom of the browser. #wfsb @WFSBnews #bradleyintlairport. Then another hour due to terminal issues. @jetblue doesn’t honor advice given by it’s own chat and customer service phone reps, even w/ written proof of chat! On hold an hour so far. @JFKairport Your website does not answer my problem. After 2.5 hours on hold and the call is lost my flight booking unresolved! @elrondbcn If you want your response Trying to avoid paying extra at the airport. App useless. What will be done? @graystorm Help. It is also possible to find out in advance about the in-flight experience thanks to this app: TV program, snack and drink, etc. @JetBlue I’m trying to add one bag to my flight since yesterday. BEWARE!! @JetBlue I am having a lot of issues on your app and on your site. JetBlue offers flights to 90+ destinations with free inflight entertainment, free brand-name snacks and drinks, lots of legroom and award-winning service. $66 for an Even Less seat!! @EricLinneman @JetBlue absoulte nightmare flying her blue.. delayed 2 hours due to computer malfunctions. ET on Monday all other times are CNBC. . Your staff informed everyone that the flights would not take off without us and did the opposite. If not, please call us back for assistance. Let the company propose a solution. On the payment screen, select the “Travel Bank” option located above the credit card entry area. @JetBlue How can I get hold of customer service? @Pacman072286 ⭐⭐⭐⭐⭐, @JetBlue How can I get hold of customer service? I cannot sign up for an account or book any flights for 3 days now! Ohhh and the seat they assign you to has no tv service, nothing better than looking at a blank screen for 3 hrs...@jetblue u are batting 1000...took the bailout money and shit on ur customers...Bravo. @JetBlue why is it impossible to get a hold of a rep by phone? @JetBlue is your online booking system not working? @JetBlue I would like to report that a JetBlue employee working at the desk in the Fort Lauderdale airport 8:40 pm flight to Boston was extraordinarily rude and not enforcing social distancing rule in compliance with the signage on the seat. PCR test expired, hotel non refundable. #americanair #JetBlue, This is a Sabre outage affecting multiple airlines, including #AmericanAir and @JetBlue (#JetBlue says its systems are coming back online) @JetBlue Thank you for helping to fix my flight-time issues. Effective 7/20/21, if you’re traveling on a Blue, Blue Extra or Mint fare on a JetBlue-operated flight within the U.S., you have our word that your carry-on bag will be accommodated on board—or you’ll receive a $25 credit good for travel on JetBlue … First it may be a lose wire in the TV so you can usually jiggle the TV and it will come back on. @JetBlue I am having a lot of issues on your app and on your site. I tried a few times, to no avail. Heading back to the gate for a maintenance issue. @JetBlue On a flight no to not working. @shorn2222 You can also try Firefox and Chrome. My flight from Austin to New York was 3 hours delayed. Want to lock in my price. We're here for you 24/7. @luvmarley_ so my tv is not working on this flight @JetBlue paid extra for the entertainment. Stuck at their airport with major delays due to issues with their computer systems. @JetBlue I have been flying with Jet Blue since '14 and this issue is so mickey mouse and frustrting as they cannot even give you a stright answer. SO???? I was told that in order to fix the problem, they would have to reset the whole plane. SMDH. Videos you watch may be added to the TV's watch history and influence TV recommendations. We missed our connection flight due to mechanical issues on your plan and cant get assistance, @sanman8285 Not … 1. @JFKairport says system issues w/ @AmericanAir & @JetBlue have been resolved, but double check on your flight before heading to airport(s) today. Ugh. Messaging sends me to a link to manage my flight thats....broken. Your customer service via Twitter DM is awesome! @7News. , @housewivesfan13 Insanity! @ErikJKatz The global Sabre outage which impacted the reservation systems of JetBlue and other airlines has been resolved, so you should be able to manage your booking online. Deboarding. Website & app are not working, and the waiting time on the phone is more than 3 hrs. Now try jetblue.com on it. @JetBlue I’m trying to add one bag to my flight since yesterday. Trying for 2 hours to find a way to change my flight tomorrow to an earlier one. @JetBlue Via @rcrandall1979 JetBlue has great benefits and flexibility with other crewmembers. If you call in to customer service, they are aware of the problem but can I only assist by charging a $25 service fee. Should’ve stuck to Delta/Southwest like usual ? If using Edge, type Internet Explorer in Start Search, right click to Pin to Taskbar. @JetBlue @JetBlue The website says I cannot cancel my flight online and wait times for customer service are hours!!!!! @JetBlue How am I supposed to book a flight if your app and website are down? @jetblue Apparently has no customer service policy because a “supervisor” disconnected a call after refusing to provide her name after being asked. @JetBlue You changed our flights, won't price a revision and telling me to cancel. We have a crew headed to @CLTDouglas to learn more about massive delays due to a system outage impacting American and JetBlue passengers. @JetBlue Rochelle Domingo is horrible supervisor had no info hand out nothing..for complaints..honestly we are losing a day in playa del carmen and all the frustration..main point it's their fault and they aren't doing anything to reimburse me for their horrible service. My flight cancelled no new flight booked SMH! @grooveyorkcity I got a "We're sorry" $15 (big deal) Service Credit to use on a future flight, but now I've had to spend 20 minutes on the phone to try and get the credit on the representative can't find me on the flight. Will never fly JB again. BEWARE!! This could have been 2 minutes for me on the website. @JFKairport says system issues w/ @AmericanAir & @JetBlue have been resolved, but double check on your flight before heading to airport(s) today. @dontlookmeup2 @gad743 @JetBlue since yesterday telephone lines are down impossible reach out representative to change the flight. @PhanindraPavul1 No online service, no text service. No way y’all had me on hold 2 days in a row for damn near 2 hours and hung up on me each time. If not, please call us back for assistance. I clicked on the JetBlue app (which was working perfectly) but after updating it today, it does nothing but crash. @FHA_Takes Follow @wsoctv for updates. @emilysws22 Help. @JetBlue I need help and you guys are making hard for something so simple I need answered. , @JetBlue I have been dm ing you but not getting any response. @VickyMorales2 @JetBlue I need help and you guys are making hard for something so simple I need answered. Only JetBlue airline. @GabeItchOnFire Worldwide outages - JetBlue also impacted... #BREAKING Hearing multiple reports of check-in system outages/issues for airlines including @JetBlue and @AmericanAir at several airports across the country. #americanair #JetBlue, @CaitlinMFrancis 90 minutes hold time! ?Someone HELP ME @JetBlue, @JaniseThorsen How do you rate JetBlue Airways over the past 3 months? Did I mention over 3 hour delay las-newark #LasVegas. HELP! Absolutely absurd. You are failing and this is a sad day. Poor poor job JetBlue. PissedConsumer667553. I decided to send a DM (direct message) to JetBlue, mentioning the problem. This is the second time I am on hold almost two hours this morning when I thought the problem was handled and now again almost an hour because the fights that were supposed to be changed are not reflected.This is nuts, @jetblue Apparently has no customer service policy because a “supervisor” disconnected a call after refusing to provide her name after being asked. @TAWithDan If the ticket price does down within five days of the booking date, you would be able to receive a JetBlue credit for the difference. Their APP does work pretty well, but not everyone lives on their phone (and some of us hate Apple products). Within no time I had a response. Ex: checking-in. @JacksonMiss84 @AmericanAir Computer issue affecting JetBlue and Alaska too! Hey @JetBlue I'm having seating issues. On my return, I tried everything else - syncing, updating app and even changing password. @JetBlue now how the heck y’all website crash as I’m hitting confirm payment ??????? I cannot sign up for an account or book any flights for 3 days now! Thanks! Bummer. Breaking: reports of @JetBlue & @AmericanAir experiencing major issues this morning, impacting flights across the country. We missed our connection flight due to mechanical issues on your plan and cant get assistance, @JetBlue On a flight no to not working. #JetBlue won’t give refund, even though i have the chat as proof. @Chelskirule The pros to working at JetBlue majorly outweigh the cons. Comment the review as JetBlue Airways verified representative. However, after this 3rd flight without tv I am really complaining. Your chat is not working. I experienced terrible service with @JetBlue . Facebook If that doesn't work we'll try to find you another seat (same as you booked if possible). After 2 hours on hold with their CS, I ended up buying another flight to get home. Flights booked by phone are subject to a $25 fee. If you wish that your prior post be removed, submit a notarized letter. Your website is not working and phone has a 2 hour wait? and no call back feature??? Messaging sends me to a link to manage my flight thats....broken. Are your systems down? Now check if it shows the details that you entered. The check In System for American Airlines and JetBlue are experiencing system wide issues. Figure it out. @JetBlue my flight was canceled. This is my 3rd flight on Jetblue, which I always fly, that the tv was not working. Apparently verrry high as he made several trips to the bathroom & flight attendant found a baggie with cocaine in it. I tried buying a plane ticket and then I keep getting error with processing my order. deceptive wording, poor customer service and no resolution. #wfsb @WFSBnews #bradleyintlairport. @JetBlue unbelievable. Why take down both the mobile app and your website at the same time. @JetBlue Flight 968, disappointed no wifi service until an hour before landing. on a side note, @JetBlue actually pulled thru with customer service today for a flight issue w my boss's ticket home & saved me like 2 hours of personal time.
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