Ticketek is an Australian event ticketing company. No idea how they got my details. Cons. Salaries, reviews and more - all posted by employees working at Ticketek. Unfortunately I can’t give lower than a 1 star. CORONAVIRUS EPIDEMIC - Due to my husbands health with Acute Asthma and a Heart problems, and also an advisory from our Doctor, and guidance from World Health Organisation, I tried to cancel our tickets a week before the concert last night 3rd March 2020 because of my husbands health and being in a high … Must be a scam pre book tickets with venue then try to off load at higher price. Ticketek are useless - just use VIAGOGO instead, so much better Ticketek is an outright disgrace. - Toxic senior leadership, the culture of yelling at staff, bullying and penalising people for speaking out. After a sold out National Tour in 2019, a world wide pandemic, and after a sold out encore season in Brisbane in 2021 and fresh off an award winning debut at Adelaide Fringe, MATADOR proudly comes back to Melbourne at Her … You have to sign in to buy anything. Reviews from Ticketek employees about Ticketek culture, salaries, benefits, work-life balance, management, job security, and more. The Mission The Déjà Vu Tour is rescheduled for 2022. They consistently say your card is blocked and to … Jazz Cafe Opening this month! See what employees say about what it's like to work at Ticketek. i would rather buy from the venue. United Kingdom National {{suggestion.displayLocation}} current location {{errorMessage}} Events This Week. There's no number to ring, not so much as a chatbot and the FAQ section just goes to show that their customers experience very poor service. Company mission statement is a complete lie. I don't think any of these people have ever tried using there own system. Neutral Outlook. Avoid . Sell tickets directly from your Ticketek Account. Buy 100% verified tickets fast! A full portfolio of devices to meet your smart ticketing needs. Completely user unfriendly and uninformative. constantly blocks my card. Would not recommend. The Clash released London Calling, Blondie’s Parallel Lines was the UK’s top-selling album, Liverpool won the League title, and Ticketek was launched in Australia. A free inside look at company reviews and salaries posted anonymously by employees. COMPANY TYPE Private limited with Share Capital. -Only cares about profits and not people "After the 5th try. Although the Australian ticketing industry is made up of a number of companies, Ticketek and Ticketmaster are the two major players selling sports, concert and theatre tickets. unsure why we pay booking fees to ticktek, dinosaur of a company with non existent customer service, blocked my card for no reason? when i tried to buy today, it said my card was blocked for security reasons. SHAME ON TICKETMASTER - CORONAVIRUS EPIDEMIC. ‘Elton’s timing and phrasing remain impeccable, his structure is masterly’ ★ ★ ★ ★ The Daily Telegraph 'Just give him a stage and a microphone and Ben Elton is the best. This is possibly the worst website I have ever used. 22 Ticketek reviews. I am absolutely disgusted and feel totally disvalued as a customer. - Managers/Leaders don't help you out on your mistake privately, but throwing it in your face during meetings or via the slack app with more people. I rescind that 1 star because that is too much praise for this website. 1 people rate Ticketek Australia great. I had to give 1 star to write a review. Incorporated on. Do not care for their staff. - CEO says high turnover is a great thing, "normal" for our industry so does nothing to change staff morale Ticketek are useless - just use VIAGOGO instead, so much better Ticketek is an outright disgrace. Well after being on hold for over 40 minutes (told there was a 15 min delay) I emailed them.I day later they say I should have read the T & C's and they are not responsible. - No training or development process (KPIs just there to make sure you meet the company's target). It’s the fastest way to buy tickets for your next live experience, receive event alerts and access your mobile tickets to view and share with friends. That’s why our bus ticketing systems are customised to operators, and individualised to the lives that passengers lead, now and into the future. Pathetic. 1 out of 5 is too high. - Management happily over works employees then will say they never asked you to do extra work if you complain According to Ticketek, it processes 18 million tickets to more than 13,000 events every year, and services 225 venues and clients. Your phones ring out and you have the audacity to tell your customers to ring back. Please comply with any stated ticket limit for this event. never works. Never gave a review before but couldn't let this one go. - they aren't flexible with working arrangements Ticketek is an outright disgrace. - No stimulus to be updated with new technologies Was verbally abused by the managing director when i tried to reason with her. And a ridiculous amount of advertising - 0 stars actually. Are you sure you want to remove this review from being featured for targeted profile? TICKETEK UK LIMITED. Private limited Company. Dysfunctional website, long phone wait time and rude customer 'service' person...best not to ever call them! Logged in the next day to try again and apparently they're all sold out. There are around 6 people who've already reviewed Ticketek Australia. Trustpilot calculated Ticketek Australia's score 1.2. Thank the skies their site did not work. You have a captive audience and clearly don't care about your customers. I tried to pay several times but the payment weren't successful due to the breakdown of the system. - Manager/Leaders without the proper experience to take over position inside the company Absolutely pathetic. Download Ticketek UK and enjoy it on your iPhone, iPad and iPod touch. You are hard to get in contact with and to speak to a person. 2 July 2015. Copyright © 2008–2021, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. 17 May 2021 - Customer Service Representative (CSR), 6 Mar 2021 - Inbound Sales and Customer Service. for TICKETEK UK LIMITED (09667015) Registered office address. He last performed stand up in Australia in 2006 but returned to the stage with a totally sold out 75 date UK tour in 2019, drawing rave reviews. A million add on fees - why don't they just include all required fees in the ticket price? Went then straight to the venue site to buy tickets click through directed to ticketmaster and hey ho tickets not available until the next day ! - average systems they use all need updating which makes delivering to the client so much harder Mistreatment and mismanagement of staff. They consistently say your card is blocked and to contact your bank – but this is outright lying. 41 years’ later we’re excited to be launching in the UK and we can’t wait to help you Discover More of the live entertainment you love most! Rubbish absolute Rubbish they are not worth anything more than that, 0 stars, lets get them on national TV, hmmm hello "fair go", Terrible interface and usability. Tried to ring them about a charge on my AMEX but the recorded message simply hung up. If you exceed the ticket limit, Ticketek may at its discretion cancel any or all of your ticket orders and tickets without notice. However I suggest EVERYONE with a complaint does the same then there may be some action. I cannot even create an account "Creating or updating the account failed. Terrible customer service. I will never use Ticketek again. Reviews from Ticketek employees about Ticketek culture, salaries, benefits, work-life balance, management, job security, and more. - promotions are for those in the club with upper middle management not based on merit Senior management far disconnected from staff. It should be a great gig :). The website is nonuser friendly, so many pages to navigate through and the CC processing does not work. Ticketek are useless - just use VIAGOGO instead, so much better, Will try and just buy at gate happy to pay more then deal with Ticketek. 0 excellent reviews. Glassdoor gives you an inside look at what it's like to work at Ticketek, including salaries, reviews, office photos, and more. 2.8. Please try again. so well recommended. Safe, Fast and Verified Purchasing other companies and putting on high paid managers while not recruiting any more staff on the "tools". Also choice of seats was poor. Don't use if you don't have to.Can't clear your cart so if you have an item in there you don't want you Cannot use it.In fact the site in Unusable . Very bad website! Just use Viagogo, they are so much more user friendly, and some one else deals with Ticketek’ s incompetence for you. Incapable of accepting account detail updates most of the time. - Awfully managed Companies. - People, especially longest-standing members, hate when you give your opinion even if you're right, Company type. Minus 5 stars would be more accurate. Doesn't Recommend. The Clash released London Calling, Blondie’s Parallel Lines was the UK’s top-selling album, Liverpool won the League title, and Ticketek was launched in Australia. The company current operating status is Active and registered office is at 1 BARTHOLOMEW LANE, LONDON, ENGLAND. I worked at Ticketek part-time for more than a year. Completely disconnected management. I really hope you never have to deal with Ticket Customer Service! No one even dares go to HR because they know nothing will change Reviews Review policy and info. Ticketer is here to make public transport personal. Pathetic website. All rights reserved. There was a review and re-development of the eCommerce platform, a comprehensive upgrade of its … impossible and I mean IMPOSSIBLE to speak to anyone. - Management of COVID-19 impacts on the business was poorly managed and communication to staff lacking Because to you, and your customers, it is. ‎The new Ticketek App connects you to thousands of live events and experiences across concerts, sport, comedy, theatre, arts and exhibitions. Read employee reviews and ratings on Glassdoor to decide if Ticketek is right for you. - People yelling during production issues I would rather go somewhere to buy my ticket over the counter than use these clowns.It's 2021, time to evolve!! Ticketek Australia (Service): 1.1 out of 5 stars from 1,008 genuine reviews (page 3) on Australia's largest opinion site ProductReview.com.au. Ticketek Australia Reviews. - Made some life long friends - Occasional free tickets. Company status. . INCORPORATION DATE 02/07/2015 (5 years and 10 months old) WEBSITE N/A CONFIRMATION STATEMENT MADE UP TO 01/07/2020. - average pay and no way to ever get a promotion or rise. The company has flexible hours and sufficient pay, Don't get much shifts and are required to travel quite far, Overworked and understaffed. While the Covid crisis hangs over us I would be staying well away from ticketek! - Managers/Leaders don't have experience in handle people BUSINESS ACTIVITY (SIC) 79909 - Other reservation service activities n.e.c. No contest' That one day in the future, this place will cease to exist. I thought as an obvious stuff up (on their part methinks) it would be simple to reverse the error. I wasted so much time and realized that the website is awful. Continue reading. - zero work life balance i called my card centre and they said thats fine. Sorry New dates on sale for November 2021. Clicked through and tried to buy tickets site was useless just kept saying my mobile number was invalid. Tried to book tickets for Newcastle 500 and what a s##t show of a website. © 2021 Trustpilot A/S. Your response will be removed from the review – this cannot be undone. I then resorted to emailing them (using the online form) and after 4 more days continued to receive standard messages back where I could tell the author was not even reading what I had written and certainly not addressing my questions! A constant revolving door because staff are not trained, incentivised nor rewarded for "Going the Extra Mile". absolute garbage website. In the nine months since the live sector closed down on March 13, its parent company TEG has doubled down on its investments in data and technology.. Apparently all the cards in my household are blocked but they seem to work everywhere else. Seems they're very trigger happy when it comes to blocking cards. They consistently say your card is blocked and to … Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! The Ticketek App connects you to over 20,000 of the best live events and experiences every year across concerts, sport, comedy, theatre, arts and exhibitions. Company Number: 09667015. ABOUT Ticketek. TICKETEK UK LIMITED (the "Company") is a Private Limited Company, incorporated on 2 July 2015 (Thursday) in UK. The Jazz Café is back. Glassdoor has 32 Ticketek reviews submitted anonymously by Ticketek employees. The website is nonuser friendly, so many pages to navigate through and the CC processing does not work. Ticketek has made history by have become the first ticketing platform in the world to offer Afterpay. Now going to dispute the charge. A truly horrible customer experience! You owe it to your customers to do your job and provide some service. Their leadership team are incompetent liars and I have hauled them in front of the disputes tribunal to obtain refunds for tickets they cancelled on me due to their own stupidity. Ticketek takes the issue of scalping seriously. - Management is more concerned about employees discussing struggles they are facing things with eachother than fixing them Formed in 1979, the company is owned by Affinity Equity Partners and operates ticketing operations for entertainment and sporting events in Australia and New Zealand. Pros. Ticketek UK. Appalling and shameful!!! The Ticketek App connects you to thousands of live events and experiences across concerts, sport, comedy, theatre, arts and exhibitions. With the Australian live industry slowly taking its steps back to recovery, local ticketing agency Ticketek has ensured it is in step.. 1 Bartholomew Lane, London, England, EC2N 2AX. Three phone calls with a 45 minute wait and once was even told via the recorded message to call back at another time. Active. Hong Kong, Australia and New Zealand site for sports and entertainment ticketing online. TICKETEK UK LIMITED. ‎Read reviews, compare customer ratings, see screenshots and learn more about Ticketek UK. Buy your tickets for sport, concerts, theatre, arts, family events, comedy festivals and more. Are you sure you want to replace it? Also, I needed help with my ticket, but they didn't reply to my query after four days. They are just thieves with a licence to rob!I have complained to the ACCC for what it's worth. I wish there was another booking agent to go to. - they have policies that aren't enforced for years then enforce them when it suits them despite it being used a certain way since you started And 5 customers rate bad. The website is absolutely unusable. Had a email regarding tickets for an event I was interested. - CEO says the high turnover rate is a great thing Here For You During COVID-19 NEW! Buy guaranteed tickets for sold out events at a fair price.

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