Provide hand drying facilities - paper towels, continuous roller towels or electrical driers. Objective: To maintain social distancing as far as possible while people travel through the workplace. This could be: - fresh air through open doors, windows and vents- mechanical ventilation, such as air conditioningYou can also provide good ventilation through a combination of both. Do the same for the queuing process in communal areas, on behalf of your retail. These are often the most challenging areas to maintain social distancing and you should remind workers specifically. Consider using barriers to separate staff and customers, introduce back-to-back or side-to-side working, and have staff work in the same team each day. These are 2 metres or 1 metre+ with risk mitigation where 2 metres is not viable. Put in place procedures to minimise person-to-person contact during deliveries to other sites. This guide will help you understand how to make your workplace COVID-secure and help tackle COVID-19. Keep the facilities well ventilated. You should share the results of your risk assessment with your workforce. You should refer to guidance on how to dispose of personal or business waste, including face coverings and PPE. There may be additional advice for your area. For example, have dedicated staff to encourage social distancing or to manage security. They can still attend work if they cannot work from home. For example, whiteboards or signage. Collections must be outdoors, with appointments staggered to avoid queuing. If people must work face-to-face for a sustained period with more than a small group of fixed partners, then you will need to assess whether the activity can safely go ahead. Keeping your customers and visitors safe, 6. For example, with some car parks. Use screens to create a physical barrier between people. You do this by taking preventative measures. Staff members or customers should self-isolate if they or someone in their household has a persistent cough, a high temperature or has lost their sense of taste or smell, they should be isolating. Any activity which involves close contact between customers and workers should be carried out in line with the guidance on keeping workers and clients safe during COVID-19 in close contact services. They will also have to introduce new social distancing signs and hand sanitiser, and limit shopper numbers. If it is not possible, keep the number of people in vehicles to a minimum and as distanced within them as possible. You should consider these factors when ensuring you have adequate ventilation in the workplace. Alcohol cannot be sold via click-and-collect, but can be ordered for delivery. Where possible, leave doors or curtains open in vacant fitting rooms. Clear workspaces and remove waste and belongings from the work area at the end of a shift. Face coverings are not the same as the PPE used to manage risks like dust and spray in an industrial setting. Any business that is found not to be compliant with these requirements will be subject to financial penalties. Consider using 1 in, 1 out, except where customers require specific assistance. It is an offence to do this. You manage it through: Do not encourage the precautionary use of extra PPE to protect against COVID-19: In most cases, your risk assessment should reflect that PPE has an extremely limited role in providing extra protection. Make hand sanitiser available on entry and exit. When working areas cannot be made to comply with social distancing guidelines: Review layouts and processes to allow workers to work further apart from each other. When considering how to apply this guidance, take into account agency workers, contractors and other people, as well as your employees. Objective: To reduce transmission through contact with objects that come in the store. Air rooms between meetings. Objective: To provide guidance in an event of a COVID-19 outbreak in the workplace. For advice to businesses in other parts of the UK please see guidance set by the Northern Ireland Executive, the Scottish Government and the Welsh Government. Introduce more one-way flow through buildings. Encourage customers to avoid handling products whilst browsing, if at all possible. Keep the facilities well ventilated. If that is not possible, you can use public transport or drive. You must work with any other employers or contractors sharing the workplace to protect everybody’s health and safety. Face coverings are not a replacement for the other ways of managing risk. For more information on ventilation in vehicles read HSE guidance on ventilation and air conditioning. These are 2 metres or 1 metre+ with risk mitigation where 2 metres is not viable. Tightening of Scottish lockdown rules announced. Objective: To maintain social distancing wherever possible, on arrival and departure and to enable handwashing upon arrival. For example, have staff monitor the use of testers, limit customer handling, and clean them between uses. Applies to: England (see guidance for Wales, Scotland, and Northern Ireland). COVID-19 is a different type of risk to the risks you normally face in a workplace. Your risk assessment will help you decide whether you have done everything you need to. Make every reasonable effort to ensure your workers can work safely. Ensure any activity which involves close contact between customers and colleagues is carried out in line with the guidance on keeping workers and clients safe during COVID-19 in close contact services. The critical trades sector is composed of professionals trained in any … Put in place a process to manage customer use of testers. You should manage it in the same way as other workplace hazards. Anyone who cannot work from home should go to their place of work, if COVID-secure guidelines are followed closely. For cosmetic and make-up testing, you could also use disposable applicators and place them into disposable pots, use sanitised tiles, and decant products. Use floor signage to help people maintain social distancing in areas where you hold regular meetings. Make sure that people with disabilities can access lifts. Limit the number of customers in the store, overall and in any particular congestion areas. Frequent cleaning of work areas and equipment between uses, using your usual cleaning products. If it’s not washable, dispose of it carefully in your usual waste, practise social distancing wherever possible. Customers aren't allowed to eat and drink outside premises, although there are some exceptions, such as airports. The roadmap has set out indicative, ‘no earlier than’ dates for the steps which are 5 weeks apart. Hold meetings outdoors wherever possible. This means working with local authorities, neighbouring businesses and travel operators to assess this risk and applying extra mitigations. Anyone who can work from home should do so. Do this to reduce the risk of transmission by touching products while browsing. No10 already said essential shops will never ask for Covid status certificates, but has yet to say one way or the other if stores like Primark could require them for entry. Give people clear guidance on social distancing and hygiene when they arrive. Use a consistent pairing system if workers have to be in close proximity. The risk of transmission is greater in spaces that are poorly ventilated. Limit use to individual cubicles within fitting room areas and opening only alternate cubicles. Official guidance makes it clear that you do not have to show any written evidence for why you are exempt. You also have particular responsibilities towards disabled workers and those who are new mothers or pregnant women. If you are currently operating, you will already have carried out COVID-19 risk assessment. These include cleaning and social distancing. Identify areas where people have to directly pass things to each other. Help them stay connected to the rest of the workforce. Thinking about risk. Consider these additional control measures where 2 m social distancing is not possible:– increase the frequency of hand washing and surface cleaning even more– keep activity time involved as short as possible – use screens or barriers to separate people from each other – use back-to-back or side-to-side working whenever possible, instead of face-to-face – reduce the number of people each person has contact with by using ‘fixed teams or partnering’ (so each person works with only a few others). This can reduce the risk of airborne virus emissions and transmission. Work with neighbouring businesses and local authorities to provide additional parking or facilities such as bike racks. Have a system in place to ensure that you can collect that information from your customers and visitors who do not have a smartphone or do not want to use the NHS COVID-19 app. It takes around 4 weeks for the data to reflect the impact of the previous step and the government will provide a further week’s notice to individuals and businesses before making changes. Objective: To avoid unnecessary work travel and keep people safe when they do need to travel between locations. The enclosed nature of fitting rooms may result in increased risk of transmission of COVID-19. Enforcing authorities identify employers who do not take action to comply with the relevant public health legislation and guidance to control public health risks. Essential shops include Post Offices, banks, and home & hardware stores. Understand and take into account the particular circumstances of those with different protected characteristics. Betting shops are legally required to keep a record of all customers, visitors and staff for 21 days. All businesses should show their workers and customers that they have: You should do this by displaying a notification: To show you have followed this guidance, sign and display the notice below. This may not be possible in smaller workplaces. For example, workers in wheelchairs or with visual impairments. Make sure there are adequate disposal arrangements for cleaning products. Allow non-essential shops to reopen: NVCC Finally, Muniya notified a conservation reserve HC asks govt for info on black fungus’ medicines shortage Nagpur: Restrictions in … Encourage workers to stay on-site during working hours. Multi-occupancy fitting rooms should remain closed. Make reasonable adjustments to avoid disabled workers being put at a disadvantage. Some offer click-and-collect, but Scotland has followed Northern Ireland by restricting this service. Objective: To make sure that any site or location that has been closed or partially operated is clean and ready to restart. For stores with 2 or more cubicles, you could do this by alternating cubicle usage. Provide hand sanitiser where this is not practical. In Scotland, garden centres and homeware stores are not considered essential and are closed. You must review the measures you have put in place to make sure they are working. Do this where it does not compromise their safety and existing safe working practice. Reduce maximum occupancy for lifts and provide hand sanitiser for lift operation. Objective: To help everyone keep good hygiene through the working day. Face coverings are compulsory across the UK when in shops, supermarkets and shopping centres, unless you are exempt. By law, businesses may not require a self-isolating worker to come to work. This is especially important for new procedures for arrival at work. When they identify serious breaches, enforcing authorities can do a number of things. Ensure social distancing is maintained in staff break rooms. When they do, they can take a range of actions to improve control of workplace risks. Assess the health and safety risks for new or expectant mothers. This will help reduce demand on public transport at key times, and avoid overcrowding. Don’t include personal or financial information like your National Insurance number or credit card details. Everything else cordoned off. We’d like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services. Make sure your risk assessment includes an up-to-date plan in case there is a COVID-19 outbreak. Consider ways to make less frequent deliveries. For example by ensuring extractor fans work effectively and opening windows and vents where possible. It’s against the law to discriminate against anyone because of their age, sex, disability, race or other ‘protected characteristic’. Do not use touch-based security devices. Avoid the creation of bottlenecks. For example, by ensuring extractor fans work effectively and opening windows and vents where possible. He'll close his pop-up shop … For example, staggered start and finish times for staff. They include: When an enforcing authority issues you with any advice or notices, you should respond rapidly and within their timescales. Switch on ventilation systems that draw in fresh air or opening windows (partially if it’s cold). This is an important reminder to help mitigate transmission. For example, advice on the location or size of queues. Who needs to wear a face covering while shopping? Find out what you need to do. For example, maintaining pedestrian and parking access for disabled customers. Consider using social distancing marking in areas where queues normally form. Manage outside queues to ensure they do not cause a risk to individuals, other businesses or additional security risks. Find advice and support from your business representative organisation or trade association. Make sure all staff and customers are kept up to date with how safety measures are being used and updated. This guidance does not supersede any legal obligations relating to health and safety, employment or equalities and it is important that as a business or an employer you continue to comply with your existing obligations, including those relating to individuals with protected characteristics. Staff canteens and restaurants that are open to the public should follow the guidance for restaurants, pubs, bars and takeaway services. Workstations should be assigned to an individual as much as possible. guidance for those who have been in contact with, but do not live with, a person who has tested positive for COVID-19, 4.6 Accidents, security and other incidents, government guidance on travelling to and from work, getting help with daily activities outside your home during coronavirus, government guidance on managing security risks, 5.3 Hygiene: handwashing, sanitation facilities and toilets, 5.5 Handling goods, merchandise and other materials, HSE guidance on ventilation and air conditioning provides further information, guidance on cleaning in non-healthcare settings, guidance on keeping workers and clients safe during COVID-19 in close contact services, Find further detail on when and where to wear face coverings, Find your local PHE health protection team, guidance on the mental health and wellbeing aspects of COVID-19, guidance for restaurants, pubs, bars and takeaway services, Read guidance on accessing tests if you do not have symptoms of, Read guidance on your options for workplace testing, or call 119 for more information, business representative organisation or trade association, Coronavirus (COVID-19): guidance and support, Transparency and freedom of information releases, betting shops and high street gambling arcades, gift shops and retail spaces in theatres, museums, libraries, heritage sites and tourism sites, completing a suitable and sufficient assessment of the risks of, identifying control measures to manage that risk, serving you with an improvement or prohibition notice, bringing a prosecution against you, in cases where they identify significant breaches, lowering capacity further. Coronavirus Canada Updates: Ontario's reopening plan will allow patio dining and non-essential retail as early as mid-June The Ford government has announced a three-stage reopening plan tied to vaccination rates that could allow patio dining to resume and non-essential retail stores to reopen for in-person shopping as early as mid-June. In addition, hotels, hostels and guest houses are shut to most guests. For example, work minibuses. Objective: That all employers carry out a COVID-19 risk assessment. Stagger break times to prevent overcrowding, so that staff can follow social distancing rules. Do this instead of passing goods hand-to-hand. Staff canteens and restaurants that are open to staff only will usually need to take the steps below. Check ‘Maintaining records of staff, customers and visitors to support NHS Test and Trace’ for details. You can do this by listening and talking to them about the work they do and how you will manage the risks from COVID-19. Ventilation will not reduce the risk of droplet or surface transmission. Read about our approach to external linking. Other retail businesses should keep a record of all staff and contractors (not customers) for 21 days.

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